Refund and Returns Policy

At Nature’s Wellness, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, please review our refund and returns policy below:

1. Eligibility for Returns

Products can be returned within 30 days from the date of purchase.
The item must be unused, unopened, and in its original packaging.
To initiate a return, please provide a proof of purchase, such as an order confirmation number or receipt.

2. Non-Returnable Items

Items that have been opened or used cannot be returned unless they are defective or damaged.
Gift cards and certain promotional items may not be eligible for returns.

3. Return Process

To initiate a return, please contact our customer service team at [customer service email or phone number].
You will receive instructions on how to return your product, including the return shipping address.
Please ensure that the package is securely wrapped to prevent damage during transit.

4. Refund Process

Once we receive your returned product, we will inspect it to ensure it meets our return criteria.
If approved, your refund will be processed to the original payment method within 5-10 business days.
Please note that shipping costs are non-refundable, and you may be responsible for return shipping charges unless the return is due to an error on our part.

5. Exchange Policy

If you wish to exchange an item for a different product, please follow the same return process. Once we receive your returned item, you can place a new order for the desired product.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of receipt. We will arrange for a replacement or refund based on your preference.

7. Contact Information

For any questions or assistance regarding returns or refunds, please reach out to our customer service team at:

Email: Natureswellnessnexus@gmail.com
Phone: 918320258466
Address: 29, Ramini Chawl, Near Rameshwar Temple, Rakhial Road, Ahmedabad

8. Changes to Policy

Nature’s Wellness reserves the right to update or modify this policy at any time. Please check this page periodically for any changes.

Thank you for choosing Nature’s Wellness. We appreciate your business and strive to provide you with the best service possible!